Okay

Very fast response support time range: 8AM - 6PM GMT+7 (Monday -> Friday) Out of that time range, I still available for support but can't promise that I can response you fast. ATTENTION:Some difficult issues maybe take much time to resolve. Support for my items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

We have right to refuse support if you have changed the files.

ATTENTION: All tickets without customer reply in 2 days will be closed without comment

ABOUT DELETED THEMES: IT WAS OVER SIX MONTH SINCE WE DELETED THE OLD THEMES AND WE WON'T PROVIDE ANY SUPPORT/UPDATE FOR THESE DELETED THEME ANYMORE. WE ARE VERY SORRY ABOUT THAT.

  Public Ticket Activity

OPENdisable quick view Last comment 1 hour ago from Allen Mcleod in MT Webshop   12 CLOSEDStatic blocks - arw sweet Last comment 1 day ago from Jim in ARW Sweet   3 OPENbundle products with select-items can't add to cart Last comment 2 days ago from Lukas Pham in AM IOC7   3 OPENI don`t find where to change the text in top menu Last comment 2 weeks ago from Lukas Pham in ARW Start   4 CLOSEDGoogle search recults Last comment 3 weeks ago from Allen Mcleod in MT Webshop   7 OPENEditting Wishlist Last comment 3 weeks ago from Lukas Pham in Other Supports   6 CLOSEDShop by categories block Last comment 3 weeks ago from Lukas Pham in ARW Start   6 CLOSEDDoes not work with lesti fpc Last comment 10:29am on April 9, 2015 from Lukas Pham in AM RevSlider   4 CLOSEDTheme customization - Top panel Last comment 10:29am on April 8, 2015 from Dragos Bursacovschi in ARW Start   5 CLOSEDColor Last comment 10:29am on April 7, 2015 from Lukas Pham in MT Colinus   6 CLOSEDreviews Last comment 10:29am on April 3, 2015 from Lukas Pham in MT Colinus   5 CLOSEDlinks break in responsive mode Last comment 10:29am on March 28, 2015 from Raymond Morgan in Cosmetic   9 CLOSEDMega Menu Not Showing Last comment 10:29am on March 24, 2015 from Joe Shepard in Other Supports   1 CLOSEDHOW TO CHANGE THE SEARCH BOX ? Last comment 10:29am on March 21, 2015 from Lukas Pham in Rampus   7 CLOSEDSome minor issues via phone Last comment 10:29am on March 7, 2015 from Irene Ling in Cosmetic   18
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